Refund policy
No Returns or Refunds
We do not accept returns or offer refunds on any of our products, including kurtis and other apparel, for reasons such as change of mind, incorrect size selection, or personal preference. We encourage you to carefully check size charts and product details before purchasing. If you have any questions about fit or fabric, please contact us before placing your order.
Damaged Items
We do not offer replacements under any circumstances. If your order arrives damaged, we will accept a return and offer a full refund, subject to the following conditions:
- You must record a clear, continuous unboxing video showing the package being opened and the damaged product. This video is mandatory and serves as proof for your claim.
- Without an unboxing video, we will not be able to process any return or refund request.
- Please report the damage and share the unboxing video with us within 1 day of receiving your order, via our Contact page.
Return & Refund Process
Once your claim is verified, we will arrange for the damaged item to be returned to us. Upon receipt and inspection, we will process a full refund to your original payment method within 2 business days.